Pink Gym Digital Products and Membership Refunds Return/Refund Policy
We strongly believe in our services and want you to be fully satisfied with your membership with us. This is the reason for the Pink Gym 100% Satisfaction Guarantee.
If you cancel your monthly membership subscription within 7 days of signing up (during the free experience period), you will not incur any fees associated with the membership. This guarantee does not apply to purchases for access to libraries, products, or any other programs or plans other than the PinkGymU monthly membership.
100% Satisfaction Guarantee-What it is:
We want you to feel confident that Pink Gym provides you everything that we say we will. If you do not feel as though we came through on our promise on your membership enrollment, simply send an email to support@wordpress-404763-1369347.cloudwaysapps.com and we will be happy to refund your initial membership fee if the conditions below are met.
100% Satisfaction Guarantee-What it is not:
The satisfaction guarantee is not your scapegoat for not using the program. Harsh? Maybe, but it is our personal belief that when you financially invest in yourself, you are far more likely to utilize the tools available to you. Our tools have been developed to enable you to take control of your Lifestyle, mentality and, ultimately, your self-confidence. We have developed a system to educate YOU to create sustainable results – but the first step starts with you.
Policy
Pink Gym will process refunds for your initial membership fee in accordance with the restrictions below. Although we strive to minimize process times, refunds may take more than one week for us to process once we receive all required information. Restrictions regarding returns of other items are provided below as well.
Pink Gym Swag Return Policy
Updated August 1, 2019
DELIVERY AND SHIPPING
Shipping times vary but we always aim to have your order delivered within 3-5 business days.
For international orders, please note that in some cases your country may charge you duties, taxes, or import fees. We have no control over those and are not responsible for those fees!
Pink Gym is NOT responsible for stolen or lost packages, packages sent to the wrong address, or for refunding or replacing packages in these cases. The customer is responsible for filing all claims with the postal carrier. Pink Gym is not responsible for any package(s) once it is in the hands of USPS, FedEx, UPS or any other carriers.
*Any order, domestic or international, that is returned to us for either having an insufficient address, wrong address, unclaimed, etc., the customer will have to pay for re-shipment of the package. We do not cover/reimburse for shipping costs for returns/exchanges.
Swag Drop items are extremely limited in quantity and are only printed once. Once an apparel item has sold out, it is gone forever. On rare occasions, some accessory items may be produced again if deemed necessary.
RETURNS AND EXCHANGES
We realize that you make choices in the buying process, and we want you to be happy with your purchase. Returns/exchanges may be necessary; and we will do our best meet reasonable expectations when these situations arise. If, for any reason, you are not satisfied with your purchase, please allow us to assist you with your order. We deal with returns on a per item basis. There are varying restocking and service fees. If you wish to make a return, please contact us within 7 days of delivery to discuss the matter first before sending back your items. We do not cover shipping costs for returns/exchanges. No returns or exchanges will be accepted unless requested within 7 days of delivery. All items must be in ‘new’ condition, including unwashed, unworn, with the original tags attached, and original packing slip included.
We do not accept items to be exchanged that were already previously exchanged. Inventory for exchanges cannot be guaranteed or held aside while waiting on delivery. Exchanges are handled on a first come first serve basis.
All sales are final outside the U.S.
All prices are final, Pink Gym will not issue price adjustments for any orders if the item(s) goes on sale, or is discounted in any way.
WHOLESALE PRICES
We do not offer wholesale; and are not interested in distributor accounts. Pink Gym SWAG can only be bought on PinkGym.com and on PinkGymU.com.
PROBLEMS OR ISSUES NOT ALREADY COVERED.
If you have any issues that have not been covered on this page, please contact us and we will get back to you in order to help you resolve the issue as soon as possible.
Pink Gym Coaching Return Policy
Updated August 1, 2019
In order for this Coaching program to be successful: Pink Gym needs to invest in you, including hiring your Coach and providing your Coach the ongoing training she needs so you can succeed; your Coach needs to invest in you, including managing her schedule and turning away other opportunities to help you succeed; and You need to invest in you, including committing to seeing the Coaching program through for the entire term of your commitment. Because we – Pink Gym, your Coach, and You – are All In, except as set forth in the “Satisfaction Guaranteed” promise below there will be no refunds for any reason. If you decide to disengage from the Coaching program for any reason, you will remain liable for the entire amount, including monthly payments for the entire term.
Satisfaction Guarantee: the foregoing notwithstanding, if you participate in the Coaching for the entire term, and at the end you feel like it did not help you, or you did not get the results you want, we will refund the money you paid for the Coaching 100%. To be eligible for the Satisfaction Guarantee you must have submitted your Weekly Progress Report to your Coach at least 95% of the time. You WILL NOT be eligible for the Satisfaction Guarantee if you disengage from the program and fail to follow it as instructed.
We typically reply within an hour
I will be back online soon
gave us a 5 star review
the best gym ever! great equipment! clean and safe environment!
I love the way I feel every day I get to work out again. I'm not where I want to be but I'll get there again with the help of Nicki and my friends! ❤️❤️
The staff is very welcoming ! Love the workouts of the day!
I love my pink gym!! The environment is great. Staff and clients are friendly.
if I want to have a good workout u want to come here the women there r so awesome and they help out each other this place is the best ever
Best gym ever! Nicki always makes me feel so comfortable while I am there and is always more than helpful�
Everyone is so friendly and helpful. It’s a great place to work out!
Super friendly atmosphere with lots of different class options and workouts to chose from.
I love spin class and step class! Always a great workout!
Never in a million years did I imagine myself enjoying a gym! I love the classes at the Pink Gym! The people, the instructors, the workouts! Starting a gym membership can me intimidating and scary, but rest assured the ladies in the Pink Gym will make you feel so comfortable! I’m a big girl, I’ve been going to the gym for almost two years. I have never felt ashamed, unwelcomed, or the worst….intimidated by others who are “skinny” or more fit than myself. If you’re looking for a place to start, this is it!! You CAN do it and these ladies will help! 💖. I’m so thankful I started! I appreciate you guys more than you will EVER know!!!
Amazing gym! Super clean, very nice new equipment. We love it!
Im proud of my cousin for opening the gym and also im proud of the fact that olivia is involved also that is awsome and when i come home to vist i foraure what to check it out but you got to get a punching bag cant have a gym with out one lol
So glad I got myself back in there! The new system they have is so awesome. You always know what level of training you're in. Love it!
Ladies, this gym has it all.. from top notch equipment to awesome class opportunities and encouraging, non-judgmental, welcoming staff AND members. Not only am I able to better myself here but I've also made some incredible friends.
Love working out at the pink gym!! Classes are challenging but fun and I always feel like I get a great workout!!
The best gym in all of Arkansas. The trainers really know their stuff and will work with you to become familiar with the gym! I am so thankful that our...
Love this ladies only gym! Love that I can go anytime I want~lots of exercise machines & free weights to use! And it's just down the street from me...so I can't walk down!���♀️
Such a great atmosphere for ladies of all ages! Nicki and her entire team work so hard to make the Pink Gym a place where you WANT to come and be a part! �
very energetic vibes, lots of machines to use, just a great atmosphere.
Everyone is very uplifting. They help you in any way needed. Nicki and crew motivate me and I love them for it!!!
I absolutely love this gym family! I moved to Sheridan in June and they have welcomed me with open arms.
Love this gym! Was skeptical about going and put it off for months, but decided that I needed to do something and so glad I did.
Awesome ladies-only gym with a chic, pink aesthetic that's unlike anything you've ever seen!
the awesome atmosphere!!! the people are just sweet as can be plus you can go any time! I really can't say enough good things about the pink gym!
I absolutely love going to the Pink Gym! What an awesome workout facility for women of all ages!
I love this gym. All of the people are so encouraging and friendly!